How to Request a Missing LES or Tax Statement from DFAS

When a tax statement or LES is missing from the Statements menu in your myPay account, the official procedure requires contacting your servicing payroll or finance office. Online viewing depends on specific account capabilities and customer types defined by DFAS. (Primary source)

The FAQ documentation notes that if any tax statements are missing from your account, the user should reach out to their servicing payroll or finance office. This step is necessary when digital self-service fails to display the required document. (Primary source)

Users must ensure they have PDF software installed to view available documents. If the document is not visible despite having the correct software, the absence of the record indicates a need for direct administrative contact rather than further online troubleshooting. (Primary source)